Refund Policy

Last Updated: December 2025
 

Because our products are digital and instantly accessible, all sales are considered final.
 

1. Digital Products (Printables, Devotionals, PDFs)
 

We do not offer refunds, returns, or exchanges on:
 

• Downloaded products

• Instant digital files

• PDF printables

• Prayer cards

• Scripture printables
   

This is due to the nature of digital goods.
 

2. eGift Cards
 

All eGift card sales are final and non-refundable.
 

3. Exceptions
 

We may offer support in the following rare situations:

• Duplicate purchases

• Technical issues preventing access

Contact us at info@gracedbytruth.com with your order number.
 

4. Customer Satisfaction
 

Although refunds aren’t offered, we want you to be satisfied.

If you experience any issues, we will work with you to find a solution such as:

• Re-sending files

• Providing alternate file versions

• Offering guidance on how to use the product